Thank you for your purchase from Sagacia Jewerly (Powered By Sanchi LLC). We value each and every customer’s feedback and work on it to improve our relationship.
We’re bummed to hear that you want to return/exchange the product. We regret the inconvenience but it would be very helpful if you could tell us in detail what went wrong and include a picture too (in case of any defects). Our team will make sure that it is taken care of. The more details you mention, the better we will be able to help you.
However, if you want to, you can always exchange it for any other product from our website. Just browse through our website and let us know if you need more details on any product.
For returns, please contact us on info@sagaciajewelry.com and ship the item back to us with any additional merchandise received, all in original packets, including the tags intact with the product, on the address mentioned below. As soon as inspection of the products is completed from our end we will initiate the refund to the original payment method.
RETURN SHIPPING ADDRESS:-
Sanchi LLC
1508 fox squirrel dr
Davenport fl 33897
USA
NOTE1: Please note that the difference amount will be adjusted by us as a refund to the original payment method. But, if the exchange product exceeds the original product's price, you will have to pay the difference amount using one of the payment methods mentioned on the website.
NOTE2: Please make sure that if you want to return or exchange any jewelry, it should be in the same condition as you received it, including the tags intact on the product and the return shipping will be borne by the buyer.
We value the relationship we have with our customers and strive to serve them by going the extra mile required to see a smile on their faces.
Thank you for choosing us.
Team Sagacia
(Powered By Sanchi LLC)